Technical Support

Users are encouraged to take the following steps before calling helpdesk:
(1) Troubleshoot your problem by referring to the relevant Technical Guide provided in the links below 
(2) Email a description of the technical problem you are facing or a snapshot of the error message on your screen

Helpdesk
Operating Hours: Mon - Fri, 9 am to 4.30 pm
Hotline: 6288 4159

Contact Person:  Ask for IT personnel

Email Address: peicai_ss@moe.edu.sg

Students can now reset their own MIMS password by performing a one-time set up of answers to 3-security challenge questions. Please follow the instructions found here (LINK)  to do so. If you are unable to perform the set-up or your MIMS account is locked, please contact your Form-teacher(s) or IT personnel at the ICT Office inside The Sphere (Library, Level 3).

Technical Support

Please login to SLS using your MIMS credentials.

Students can now reset their own MIMS password by performing a one-time set up of answers to 3-security challenge questions. Please follow the instructions found here to do so. If you are unable to perform the set-up or your MIMS account is locked, please contact your Form-teacher(s) or IT personnel at ICT Office Library (B3-02) .