Technical Support
Users are encouraged to take the following steps before calling helpdesk:
(1) Troubleshoot your problem by referring to the relevant Technical Guide provided in the links below
(2) Email a description of the technical problem you are facing or a snapshot of the error message on your screen
Helpdesk
Operating Hours: Mon - Fri, 9 am to 5 pm
Email Address: peicai_ss@moe.edu.sg
Hotline: 62884159
Technical Support
Please login to SLS using your MIMS credentials.
Students can now reset their own MIMS password by performing a one-time set up of answers to 3-security challenge questions. Please follow the instructions found here to do so. If you are unable to perform the set-up or your MIMS account is locked, please contact your Form-teacher(s) or IT personnel at E3-02.
For students who need help to reset password or unlock account for students' iCON email or SLS can click here submit the form.